Contact Us

Customer Service

Willert, USA
4044 Park Avenue
St. Louis, Missouri 63110
United States of America
Tel: 001-314-772-2822
Fax: 001-314-772-1409
Email: whp@willert.com

Frequently Asked Questions

Activated Charcoal is a natural, environmentally safe charcoal treated with steam at an extremely high temperature that results in producing an activated charcoal material that is filled with millions of microscopic holes and pores inside. The network of microscopic pores behave as sponges and trap most airborne gases and odors. Just one gram of activated carbon has the surface area of about 500 square meters, the size of two tennis courts.

Literally use anywhere to neutralize odors caused by pets, paints, cooking, and diaper odors and in basements, garages, lockers, campers/RV, boats and automobiles. Use in refrigerator to absorb food odors. One airBOSS Closet Odor Eliminator neutralizes odors in areas up to 80 cubic feet of space.

There’re no real environmental concerns when it comes to disposing of activated charcoal that’s only been used to clean the air. The small hard piece can be tossed into a compost heap or in regular trash. The plastic case can be recycled.

airBOSS Anywhere Dehumidifier “drying” crystals absorb moisture from the air when the humidity is higher than 50% causing the “drying” crystals to swell. If the air is humid enough the “drying” crystals melt and form into a liquid saline solution. If the humidity is below 50%, the crystals will go into a holding pattern and will begin working again once humidity increases above 50%. When the “drying” crystals have absorbed all of the moisture they can hold, they will dissolve into liquid and will fill bottom of the container.

Use in closets and around the home to protect clothing and other belongs from moisture and musty odors. In boats to protect carpet, bedding, sails and other stored items against mold and mildew odors caused by excess moisture. Anywhere Dehumidifier can be used in any storage area to prevent excess moisture and control musty odors.

The “drying” crystals are calcium chloride, a non-toxic inorganic salt product. As with table salt, when they collect moisture, they harden.

If you are on a city sewer system or septic system, dump the liquid down the toilet and flush with plenty of water. The solution is concentrated salt brine and is non-toxic.

First, use a clean dry towel to soak up the excess moisture from the area. Whether the surface is carpet, tile, wood, or linoleum. The brine liquid will wash out of your towels or clothing easily in your regular wash cycle. Secondly, apply a generous amount of cold fresh tap water to the area. By saturating the area the brine liquid will cling to the water, thus making it easier for the liquid to be drawn from the area.

If you are cleaning a hard surface such as wood, tile, or linoleum simply wipe the area; absorbing the water and brine liquid together with a clean dry towel. If you are cleaning a carpet, fold the towel in half and apply pressure to the saturated area. Doing this will pull the brine liquid as well as the water out of the carpet. You may need to repeat this process more than once depending on the thickness of the carpet and amount of brine liquid spilled. After 24 hours, check the area again for dampness. If you feel an oily residue you will need to resaturate the area and towel dry it again until the oily residue is completely gone allowing a 24 hour drying time in between applications.